Other Articles
How to add images to POS products
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How to test POS terminal is printing correctly
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Verify payments are reaching your merchant accounts (Day 2)
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How to test the cash draw opens from the POS
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How to test all Payment Methods with Newbook are working (Charge to Room, Card & Cash)
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Booking Website Layout Design Customising Options
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How to Set Up a POS Facility with a Temporary URL for Secure Preview
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What should you do when you receive a Chargebacks
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How to create a new POS product
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How to create and link Printer Groups
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How to take a partial payment on a future party on the POS
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What is Revenue vs Funds Received
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How to pair Tenerum / Newbook Pay payment terminals to VenueSumo
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Troubleshooting QR Code and Barcode Scanner at POS
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How to Set Up Your Scanner for Your POS Device
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How to Find the Latitude and Longitude for Location Detail Settings
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How to add Directions URL in Location Settings
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How to obtain URL link for Facilities, Products and Events
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Updating Button Colors and Hover States on Booking Sites
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How to Create Custom QR Codes for Table Ordering
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Setting Up Windcave Payment Gateway and Payment Terminals
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NewBook How to refund or reverse a charge to room
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How to pay for a birthday party booking & add extras via POS
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How to book Member Only Facilities online
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Settings - Email Templates
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How to generate multiple unique discount codes
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How to check the balance on a Gift Card
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Create a Weekly Class for Members
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Create an Unlimited Members Only Session
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How to purchase a membership in the back office (Admin)
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How to purchase a membership in POS
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How to redeem membership benefits online
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How to redeem membership benefits in the back office (ADMIN)
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How to apply a Membership Food & Beverage discount in POS
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How a Customer can Book a Membership Class
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How to Purchase a Membership Online
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How to update customer payment details for a membership in the back office
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How a Customer can Upload their Membership Photo
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How a Customer can Update their Credit Card Details for a Membership
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How to Upload a Customers Photo Identification in the Back Office (Admin)
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Create an Unlimited Weekend Play Session Voucher for Memberships
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Create a 1 hour Weekly Session Voucher for Memberships
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How to create a free pass or session voucher
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How to create a one-time session in a Fixed Time Availability Pool
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How to create a surcharge on Sundays for POS Products
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Recipe Cards: How to Setup and Use Recipe Cards
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How a Customer can Amend a Booking
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Automated Membership Emails
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How to apply a Membership Session discount in POS
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How to Enable Tipping for Table Ordering
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How to configure a POS Product for Table Ordering
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Set up Delivery Types For Online Ordering
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How to set Operating Hours for Online Ordering
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How to configure a POS Category for Table Ordering
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How to Create a Notification Message
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Online Ordering
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Keeping Customers Informed About Their Online Table Orders
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How to configure a POS Facility for Table Ordering
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Processing and Fulfilling Online Table Orders
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How to create a POS Terminal Login Dedicated to Online Ordering
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Operations - Session Vouchers
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Settings - Cost Centers
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Settings - GL Accounts
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Create GL Account Codes
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Create Cost Centers
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GL Account and Cost Centre Usage
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Settings - Reasons
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Operations - Product Categories
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How to activate Memberships
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What Happens When a Membership is Paused
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Create an Adhoc Membership Fee
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How to Cancel a Customers Membership in the Back Office (Admin)
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Reinstate a Cancelled Membership
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Operations - Memberships
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Utilising Future Date Prompts for Facility Bookings
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Managing Future Booking Dates: Configuration and Overrides
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Operations - POS Facilities
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What Happens When a Membership is Cancelled
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Settings - Global Configuration
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System Settings Relevant to Memberships
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GL Account Code and Cost Center Checklist
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When a Customer Tries to Use an Inactive Membership
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Create Membership Pause and Cancellation Reasons
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Create an Online Customer Portal
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How to Pause a Customers Membership in the Back Office (Admin)
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Create Stock Breakdowns
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How to add Stock Items
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How to check-in a guest with a paper Waiver
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How to Create Stock Categories
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How to Process Purchase Orders
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How to Create Stock Charge Types
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How to Create Suppliers
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How to Create Measurement Types
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Stocktakes
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How to Process Stock Adjustments
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How to Process Stock Receipts
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How to Process Stock Returns
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How to Create Recipe Cards
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How to Process Stock Transfers
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Set Membership Pause Restrictions
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Create a Membership Product to sell
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Access a Customers Membership Order
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Create a Pause Membership Fee
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Create a Declined Membership Payment Fee
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Settings - SMS Templates
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Automatically Suspend a Membership
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Automated Payment SMS Notifications
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Sending SMS Messages and Viewing SMS Logs
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SMS Sending Overview
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Managing SMS Templates
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SMS Roles
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Create a 20% Weekend-Only Facility Discount for Members
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Create a 10% Single-Use Birthday Party Discount for Members
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Create a 10% POS-Only Food & Beverage Discount for Members
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Create Membership Benefits with Discounts
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Create a Discount for Memberships
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Create a Session Voucher for Memberships
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Create Membership Benefits with Linked Facilities
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Create a Linked Facility for Memberships
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Create Membership Benefits with Linked Vouchers
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How Is a Membership's End Date Determined?
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Pause a Membership via the Customer Portal
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Cancel a Membership via the Customer Portal
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Set Up an SMS Account
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Party Invitation Requirements
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How to Create an Event in VenueSumo
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Klaviyo Segments and Flow Architecture for VenueSumo
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Operations - Facilities
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How to redeem a Gift Card in POS
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Change the Background colour of a Static Tag (Callout Message) using Custom CSS
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Survey Email Overview
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Finances- Fees
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Templates - Static Tags
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