Backoffice Basics

How to edit your public booking site descriptions

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How to create an overbooking quantity for a resource pool

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How to add a booking question to a facility

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Global POS Products in the Backoffice

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Understanding permissions logins

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How to permanently adjust your operating hours on a global level

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How to refund Orders paid online with credit card

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How to add notes to bookings or orders

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How to view customers

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How to Cancel a Order/ Booking

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How to create a new customer

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Reinstate Bookings / Orders

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Amend bookings with a different date/ time

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How to refund a booking made online in the back office

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Amend a bookings with the same date/ time

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How to Check-in guest from Backoffice

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Edit customer details within bookings

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Resend booking emails sent

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How to download and view invoices, receipts & tickets

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How to issue a gift card against an order to clear an over payment

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How to add a miscellaneous extra in the back office

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How to add a discount in Back Office booking

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How to send a survey email from a past booking

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View and add discount codes

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How to view and create incident reports

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View and add daily comments / handover notes

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View and add giftcards

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How to add in a special operating days & hours to a facility

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How to add cost variation to a product

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How to add extras to a facility

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How to change booking page content and availability page content

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How to add extra info to a product on the booking site

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How to add stop sell dates to a product

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View and add product categories

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How to add an image to a facility

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How to add a session voucher to a facility

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How to copy an extra to another facility

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Amending a booking to a new facility

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***Guide to Backoffice***

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How to Record a Bank Transfer Payment Against a Booking

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How to Create a New Order Without Taking Payment in the Back Office

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How to unlock a locked account

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How to run a report

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How to add a new message

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Create stock categories

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Create measurement types

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How to set special operating days and hours

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How to assign a Customer tag

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How to Reset a Password or Pin

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How to edit your T&C's

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How to add an POS product attribute

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How to change/add categories of a product

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How to navigate the Dashboard

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How to add a POS terminal login

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How to edit location details

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How to Create Staff Logins

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How to add a new POS facility

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How to change float amount for a POS

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How to add a POS category & Subcategory

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How to search add products onto your POS.

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How to add a POS category attribute

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How to create and assign a new booking tag

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How to add different types of fees

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How to adjust session group times

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Create a new order in Backoffice

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How to search and adjust Booking availbility

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How to cancel bookings

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How to check Bookings calendar

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How to view Orders

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View Facility bookings

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View Event bookings

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How to change the display order of the POS Attributes

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How to change the display order of the POS categories and sub-categories

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How to change the display order of the POS Products

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How to add special operating or closing hours on a global level

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How to add a new member tag

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How to change the display order of the Products

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How to change the display order of the booking site menu items

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How to change the display order of the Facilities

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How to create and adjust capacity pools

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How to change the Opt In for Marketing Emails description

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How to add permanent discount buttons to the POS

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What is the difference between a Order and a Facility Booking?

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View and add blocked capacity

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How to create a surcharge on Public Holidays for POS Products

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