How to Reset a Password or Pin

Last updated: May 9, 2026



  1. To reset a staff password a team member with "Administrator" permission will need to go to Settings > Logins



  1. Click the '3-dots' on the far right of the staff members row and select "Reset Password".

  1. This will give you the option to reset their "Password" or "PIN".



  1. You also have the option to force "reset password on next login".