How to set up printers for Venue Sumo POS

Last updated: May 9, 2026

In this article we'll explain how to setup printers for Venue Sumo POS.



Summary:

  • A device with PrintNode and printer drivers must be logged in and connected to the internet for printing to work from Venue Sumo's POS. If the device is turned off or loses connection, printing will be unavailable.
  • For uninterrupted printing, install PrintNode on a 24/7 operational computer (e.g., a security system PC) or the POS device with an internet connection.
  • Setup steps:
    • Install printer drivers for thermal printers
    • Install PrintNode software
    • Add Printers to Venue Sumo backoffice
    • Add Cash Drawer settings to Venue Sumo backoffice (if applicable)
    • Test printing and open cash drawer works
    • Review printer troubleshooting if you cannot get it to work.


What you'll need to setup your printers:

  • A thermal printer;
  • Automated cash drawer with J12 cable (optional);
  • Networked computer to run PrintNode and Install Printer Driver (installing PrintNode on the device is possible);
  • PrintNode account credentials (from Venue Sumo support); and
  • VenueSumo Back Office credentials.


The diagram below illustrates VenueSumo POS's printing process and cash drawer operations.

1.Install printer drivers for thermal printers

You need to install your printer drivers on a device for your thermal printers to work. You need to decide if you are installing the printer drivers:

  1. On a server computer that is connected to your network and always left on; or
  2. On the POS device.


** We recommend you install PrintNode on a computer that is always on and install all printer drivers on that computers.

** If PrintNode is not installed, signed in and connected to the internet your thermal printers will not get print jobs from VenueSumo



This video guide will walk you through the process, focusing on the Epson TM-M30 printer as an example.

Step 1: Downloading Printer Driver:

  1. Navigate to support.epson.net/setupnavi.
  2. Type in your printer name (TM-M30 or TM-M30-II).
  3. Agree to the license and select "Epson Advanced Printer Driver 6 for TM-M30" (or your relevant printer) for download.


Step 2: Installing Printer Driver:

  1. Unzip the downloaded file.
  2. Run the application to install the driver.
  3. Agree to the license and wait for the installation to complete.


Step 3: Connecting Printer to a Windows Device:

  1. Ensure your printer is connected to Windows device.
  2. Install drivers for other printer brands if needed.


Step 4: Configuring Printer Settings for Network connected printers:

  1. Open printer settings and rename printers accordingly (e.g., Epson Front of House).
  2. Set the port type to Ethernet.
  3. Enter the IP address (printed by the printer).
  4. Save settings and perform a test print.


Step 5: Setting Up Multiple Printers:

  1. For multiple printers, name them appropriately (e.g., Epson Kitchen).
  2. Enter respective IP addresses.
  3. Set a default printer for the point of sale.


Step 6: Print a test page from the Windows driver to ensure the driver is working

  1. Open Control Panel on your Windows device.
  2. Navigate to Devices and Printers.
  3. Locate and right-click on your Epson TM-M30 printer.
  4. Select Printer Properties.
  5. Go to the General tab and click Print Test Page.
  6. If the test page prints successfully, the setup is complete.


If the test page print fails:

  1. Check the printer connection (USB, Ethernet, or Wi-Fi).
  2. Ensure the correct IP address is set for network printers.
  3. Restart both the printer and computer, then retry.
  4. Reinstall the driver if necessary.


If the test page prints 5 feet of thermal printer paper:

If the test page prints an excessive amount of thermal paper (e.g., 5 feet or more), this may be due to incorrect paper size settings. Some thermal printers are known to print an additional foot of blank space due to default configurations. To resolve this issue:



  1. Adjust Paper Size Settings:
    • Open Control Panel and go to Devices and Printers.
    • Right-click on your Epson TM-M30 printer and select Printer Preferences.
    • Navigate to the Paper/Quality or Advanced tab.
    • Change the Paper Size setting from "72mm x Receipt" (default) to "72mm x 200mm".
    • Apply and Test:
    • Click Apply and OK to save changes.

    • Print another test page to confirm that the excessive blank paper issue is resolved.



  2. Additional Troubleshooting (if the issue persists):
    • Ensure the printer driver is fully up to date.
    • Check for any custom paper size settings within the point-of-sale (POS) software.
    • Restart the printer and computer after making changes.
Printer prefence screen for POS receipt paper size settings

2.Install PrintNode

VenueSumo POS uses PrintNode to send print jobs to thermal printers. As a VenueSumo customer, you can use PrintNode for free without needing to create an account.



As mentioned above, for optimal performance and uninterrupted service, we recommend connecting PrintNode and your thermal printer drivers to a dedicated computer that operates continuously, such as one used for video security surveillance 24/7. This ensures PrintNode remains active at all times, unlike office computers or POS systems which may be switched off, requiring that you reconnect to PrintNode. 



PrintNode Video Setup instructions:

1. Check the printers you would like to use for VenueSumo are installed first.

Make sure that your printer devices are installed on the computer/tablet device you wish to use for your POS. Run a test print if you have not already.



2. Download PrintNode

Go to https://www.printnode.com/en/download 

Follow the instructions to set up PrintNode on your workstation’s computer here - https://www.printnode.com/en/docs/installation



2 (a) - Download printnode for your device client version



2 (b) - follow the installation prompts on your device

DO NOT install PrintNode as a Windows Service.



2 (c) - once installed you will come to a login screen for Printnode

Your PrintNode Account Login Details

The VenueSumo customer support team will create your account for PrintNode. They will send you an email with the necassary login details.



If you have not received this email, please submit a support ticket through the help system (above).

Once you have your login details, you can log into the PrintNode software you have just installed on your computer/tablet.



All venues at your company will have the same PrintNode login.



3.Adding PrintNode details to VenueSumo to connect your printers

To set up PrintNode printers within your VenueSumo software, you will need the PrintNode ID numbers for the printers you would like to use.



To find the printer ID numbers;

  • Login to your PrintNode program on your computer/tablet or login via - https://api.printnode.com/app/print;
  • Within your account, select the Printers tab or "Devices" if you're checking online;
  • From the list of all printers you will see an ID number assigned against each device;
  • You can also open PrintNode on the device installed by finding the orange colored icon in the system tray on the bottom right of your windows screen.


Within VenueSumo printer settings:

  • Login to your VenueSumo Backoffice account



  • Go to Settings > Locations > [YOUR LOCATION NAME] > Printers
    • Click "Add Printer"
    • Write a printer name in "Name" field;
    • Change "Printer API" to "PrintNodeAPI"
    • Add the ID number into "External Reference"
    • Add the "Open Cash Drawer Command"
    • Change "Login Types" to "POS Terminal"
    • Change "Printer Group" to "Coffee", "Pizza", "Counter" or "Kitchen" depending on where the thermal printer is located in the venue;
    • Leave "username" and "password" blank

Connect the Printer to the POS Login

  • Login to your VenueSumo Backoffice account
  • Go to Settings > Logins and filter "TYPE" to "POS Terminal"
  • Select the POS Terminal you would like to connect the printer to.
  • In the POS Terminal login, scroll to the "POS Details" section (see screenshot below)
  • Update the Printer Group (Counter will print your thermal receipts) and select the Printer you have added.
  • Make sure you select a printer for each printer group, if applicable. Note: for more information on how to manage printer groups click here.
  • If you are using a Cash Drawer, click OPEN DRAWER setting. (More instructions below for Cash Drawer settings).






4.Open Cash Drawer Command Configuration

Different thermal printer brands and models can require different open cash drawer commands.



You can update the Open Drawer Command Type for each printer by following these steps:

  1. Navigate to Settings > Location > Printers.
  2. Select the printer you want to configure.
  3. Click Edit and update the Open Drawer Command Type field.
  4. Save the changes.

Activating the Open Cash Drawer Command

To enable the Open Cash Drawer function:

  1. Go to Settings > Logins.
  2. Filter Type to POS Terminal and select the POS login you want to enable open cash drawer on.
  3. Under the Counter Printer Group, check the Open Drawer checkbox.
  4. Save the settings.








Generic command that will work with 80% of Thermal Printers

  • \x1b\x70\x00\x19\xfa


Below is a comprehensive list of Drawer Codes from multiple printer manufactures



EPSON

  • \x10\x14\x01\x00\x08


Star

  • TSP 100, TSP 100ii = 7
  • TSP 100IIU, SP200, SP200-2, SP212, TSP 200 = 27,7,11,55,7


ManufacturerModelDrawer Codes
3NSTARLPT00527,112,0,25,250
AGPTekSC9-587027,112,0,25,250
AppostarRTP-328027,112,0,25,250
Axiohm

A715

A756

A794

27,112,0,48,251

OR

27,112,1,49,251

BematechMP-250TH27,118,140
BematechSRP-350PLUSiii27,112,0,50,250
BixolonSRP-150UG27,112,0,50,250
BixolonSRP-27527,112,48,55,121
BixolonSRP-28027,112,0,64,240
BixolonSRP-33027,112,0,25,255
Bixolon

SRP-350

SRP-350ii

27,112,0,50,250
BixolonSRP-375P27,112,48,55,121
Code Soft3200 SERIES27,112,0,25,250
Code SoftDP7645III27,112,48,55,121
CustomQ327,112,0,50,250
DellT2007
DCAPOSPOS 835027,112,0,25,250
DIGIPOSDS-80027,112,48,55,121
EC-Line

EC-PM-520

EC-PM-80330

27,112,0,40,168
EC-LineEC-PM-5890X7
Epson?27,112,48,55,121
EpsonTM-T2027,112,48,55,121
EpsonM51PD27,112,0,25,250
EpsonTM-T6027,112,32,25
EpsonTM-L60II27,70,0,50,50
EpsonTM-T7027,112,48,55,121
EpsonTM-T80P27,112,0,25,250
EpsonTM-T8127,112,0,25,250
Epson

TM-82

TM-82ii

27,112,0,25,251
EpsonTM-T8527,112,0,25,250
EpsonTM-T8827,112,0,25,250
EpsonTM-T88II27,112,0,25,250
EpsonTM-T88IIP27,112,48,55,121
EpsonT88iii27,112,0,25,250
EpsonT88iiiP27,112,0,64,240
EpsonTM-88IV27,112,48,55,121
EpsonTM-88V27,112,48,55,121
EpsonTM-9027,112,0,25,250
EpsonM115A27,112,0,25,250
EpsonM129C27,112,0,64,240
EpsonM188A27,112,0,25,250
Epson

M188B

M188D

27,112,48,55,121
EpsonM192C27,112,0,64,240
EpsonM192H27,112,0,64,240
EpsonT20027,112,0,25,250
EpsonTM-20027,112,0,64,240
EpsonTM-20027,112,0,25,250
EpsonTM-U200B27,112,48,25,250
EpsonTM-U200D27,112,0,64,240
Epson

TM-U210PD

TM-U210D

27,112,0,25,250
EpsonTM-220

27,112,0,25,250

OR

27,112,0,64,240

EpsonTM-U220

27,112,0,25,250

OR

27,112,0,64,240

Epson

TM-U220A

TM-U220PD

27,112,0,25,250

OR

27,112

Epson

TM-U220B

TM-U220PD

27,112,0,25,250
Epson

TM-U220D

TM-U220PD

27,112,0,25,250
EpsonM253A27,112,48,55,121
EpsonTM-U29527,112,48,55,121
EpsonADP 30027,112,0,25,250
EpsonTM-300D27,112,0,25,250
EpsonLX-300+

27,112,0,25,250

OR

27,112,48,55,121

Epson

TM-U300PC

TM-U300PD

27,112,0,25,250
EpsonTM-U325D27,112,0,25,250
EpsonTM-U37527,112,0,25,250
EpsonECP-50027,112,48,55,121
EpsonM665A27,112,48,55,121
EpsonTM-T883P27,112,0,50,250
EpsonTM-U950P27,112,0,50,250
EpsonTM-H5000II

27,113,0,25,250

OR

27,25,247

Epson

TM-H6000

TM-H6000ii

27,112,48,55,121
EpsonTM-J710027,112,48,55,121
EssaePR-8527,112,0,100,100
GainschaGP-8016027,112,0,100,250
GoangzhouAB-88A27,112,0,50,250
Gprinter

GP-5890

GP-80160

27,112,0,100,250
Fujitsufp-35027,112,0,48,251
Fujitsufp-41027,112,1,49,251
HP

A798

A799

A799-C40W

27,112,0,8,8
HPRTTP80527,112,0,250,250
IBM46107
IBM461027,112,0,50,250
IBMSure POS27,112,0,250,250
IDIPOSAB-88H27,112,0,50,250
INFOCOMMP8027,112,0,50,250
IthacaPcOS 50

27,112,0,25,250

or

7

IthacaPcOS 51

27,112,0,25,250

or

7

IthacaPcOS 52

27,112,0,25,250

or

7

IthacaPOSjet27,112,0,25,250
Ithaca80 PLUS27,120,1
IthacaSERIES 9027,120,1
IthacaSERIES 9427,120,1
Ithaca15027,120,1
Ithaca280

27,112,0,250,250

27,112,1,49,251

IthacaiTherm 280

27,120,1

27,120,2

IthacaPOSjet 1000

27,120,1

27,112,0,25,250

JolimarkTP82027,112,0,100,250
Kasir EnibitP58B27,112,0,25,250
KoohiiSMART 30027,112,0,25,250
MetaPace

T1

T3

27,112,48,55,121
NCR

7167

7179

7197

Drawer #1

27,112,0,55

Drawer #2

27,112,1,55

NCR722327,112,80,25,250
NECTSP-1007
NEXAPX70027,112,0,50,250
ObviosORP-80027,112,0,25,250
OjuledPOS5827,112,0,25,125
OkiOKIPOS 4077
OkiOKIPOS 100027,120,1
OlivettiPRT-10027,112,0,25,250
POS-XPT327,112,0,25
POS-X

XR-200

XR-250

XR-500

27,112,0,25,250
POS-XEVO-RP127,112,0,25
PosiflexCR 4200

27,112,80,25,250

OR

27,112,0,25,250

Posiflex

AURA 5600

AURA 8000

27,112,0,25,250

or

27,112,80,25,250

Posiflex

PP6000

PP6900

PP7000

PP8000

27,112,0,25,250
SamsungSTP 13127,112,0,48,50
SamsungSRP 22027,112,48,55,121
SamsungSRP 270

27,112,0,25,250

OR

27,112,0,60,240

SamsungSRP 270A27,112,0,64,240
Samsung

SRP 275

SRP-275AP

SRP-275C

27,112,48,55,121
SamsungSRP 35027,110,0,25,250
SamsungSRP 350T27,112,0,50,250
Seiko

ESC-POS

RP-B10

RP-E10

Drawer #1

27,112,0,50,250

Drawer #2

27,112,1,50,250

SensonicT-30027,112,0,25,250
SewooLK-TL-32227,112,0,50,250
ShenzhenPOS-835027,112,0,25,250
SinocanPO6-U/S/L27,112,48,55,121
SNBCBTP-M28027,112,0,50,250
SNBCBTP-R880NP27,112,48,55,121
SNBCBTP-2002NP27,112,48,40,200
StarAll?27,7,11,55,7
Star

TSP 100

TSP 100ii

7
StarTSP 100IIU27,7,11,55,7
Star

SP200

SP200-2

SP212

27,7,11,55,7
StarTSP20027,7,11,55,7
StarSP500

27,122,49,7

OR

27,7,11,55,7

StarSP51227,122,49,7
StarSP550II27,7,10,50,7
StarTSP-600

7

OR

27,7,10,50,7

StarTSP-613TSP-650TSP-654iic

7

27,7,10,50,7

27,7,11,55,7

StarTSP-700TSP-700ii27,07,11,55,07
StarTSP-743ii27,7,11,55,7
StarSP200027,122,49,7
Star MicronicsTSP-65027,112,0,48
Star Micronicsdp-8340fm27,7,11,55,7
SyncotekSP-POS88VI27,112,48,32,64
TECRKP30027,112,0,100,250
TECTRST-A1027,112,48,55,121
TEC

TRST-53

TRST-56

27,112,0,100,250
Toshiba

TRST-A10

TRST-A15

27,112,48,55,121
ToshibaSUREPOS50027,112,0,250,250
ToshibaSX210027,112,32,55,255
TOSHIBA TECDRJST-5127,112,0,100,250
TPG

A776

A794

A798

27,112,1,49,251
TVSRP-320027,112,0,100,250
TPGA79927,112,0,8,8
Tysso

PRP076

PRP300

27,112,0,50,250
UCOMU80827,112,0,25,25
UnisysEF427227,112,0,100,250
WASP

F100

WTP-100

27,112,49,48,48
WESTREX42007
Xprinter

XP-C20-K

XP-360

XP-350-B

27,112,0,148,49
ZjiangPOS-5827,112,0,150,250
ZjiangZJ-820027,112,0,48,48
ZjiangZJ-825027,112,0,25,250
ZonerichAB-88H27,112,0,50,250

Source - https://keyhut.com/popopen.htm



5.Test printing is working!

Once you have completed printer setup, please test your thermal printers are working using commands from the POS with these tests:



If you are having any issues, please: