How to email receipt to customer after POS transaction has happened

Last updated: May 9, 2026

Sending email receipts to customers after a point-of-sale (POS) transaction is a seamless way to provide them with a convenient record of their purchase. In this guide, we'll walk you through the simple steps to complete this process.



  1. Identify the POS transaction that requires a reciept. Go to Orders> Select the order by clicking blue eye icon on the right.

  1. Indentify the order number. This is displayed on the top left of the order summary screen.

  1. Login to the back office. Look up the order number in the back office via the global search bar.

  1. In 'Order Summary' click 'Actions' and then 'Edit Contact Details'.


  1. Fill out customers 'Personal Details', make sure email has been entered correctly.

  2. In 'Order Summary' click 'Actions' and then 'Resend Email'.

  1. Click 'View Email' to check your work!