How to make an admissions sale in POS

Part 1: Make the sale

1. Select an "Admission" product from your POS.

2. Select an admission time.

3. Choose how many participants (e.g. "1").

4. Click the "Add to cart" button.

5. Click the "Checkout" button.

6. Choose a payment method and complete the payment as per the instructions in "How to make a sale on the POS".

7. Once the payment is successful, an "Order Details" popup will appear. To check in the guest, click "Go to Check In".

   • You can also click "New Purchase" or "Print Receipt" if needed.

Part 2: Collect the waiver (if required)

If your product is linked to a Waiver form, the guest will need to sign it prior to check-in.

NOTE: Orders completed online with a waiver form signed do not need to complete this step, as the waiver will already be linked to the booking.

This can be done in two ways:

• Option A: Use the "Send Waiver" button; or

• Option B: Print a QR code with the link to your location's generic waiver form.

Option A: Use the "Send Waiver" button

1. Click the "Send Waiver" button. A popup will ask for the guest's email address.

2. Choose one of the following:

   • "Send Email" – sends the waiver to the guest, which will be linked back to the booking. It can take a couple of minutes for the guest to receive it on their phone.

   • "Open Link" – opens the booking-linked waiver form in a new tab on the browser your POS is using. Pass control of the terminal to the guest to sign. If you're using a tablet device, you can easily pass it to the guest to complete their waiver.

3. Once the waiver has been completed, click the "Cancel" button to return to the "Checkin" screen.

4. Refresh your browser. The "ticket holders" and "waivers" will now appear, ready to be "Checked In".

Option B: Print a QR code with the link to your location's generic waiver form

Some venues find it quicker to have a QR code printed on their check-in counter which is linked to their generic waiver form. For most venues, your generic waiver form will be:

https://INSERTYOURVENUEbook.venuesumo.app/form/?FormID=1

1. Once the guest confirms they have completed the waiver and reached the "Thank You" screen, the waiver is in the system and can be linked to the admission.

2. Ask the guest for the first and last name they used when signing the waiver.

3. Click the "Add ticket holder" hyperlink and search for the guest's name in the popup.

4. This will add the ticket holder to the admission. Click "Confirm Checkin".

5. You will be asked to confirm you want to proceed with the check-in. Click "Yes".