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Backoffice Basics
- View and add giftcards
- View and add discount codes
- View and add daily comments / handover notes
- How to view and create incident reports
- How to issue a gift card against an order to clear an over payment
- How to add a miscellaneous extra in the back office
- How to add a discount in Back Office booking
- How to send a survey email from a past booking
- Edit customer details within bookings
- Resend booking emails sent
- How to download and view invoices, receipts & tickets
- How to Check-in guest from Backoffice
- Amend bookings with a different date/ time
- Amend a bookings with the same date/ time
- How to refund a booking made online in the back office
- Reinstate Bookings / Orders
- How to Cancel a Order/ Booking
- How to add notes to bookings or orders
- How to view customers
- How to create a new customer