How to issue a gift card against an order to clear an over payment

In the situation when someone cannot attend your venue, issing a giftcard might be necessary. You could also use a gift card as a form of credit in many other circumstances such as compensation or giveaways.

1. Figure out how much monetary value the gift card needs to be. If the someone cant show up for a session costing $90, then the gift card you would need to issue would be $90.

2. Go into Orders> Create Order, here you can press the drop down arrow and select 'Gift Voucher'.

3. Press the 'Other' amount and enter in the amount.

4. Press "Save", "Add to Cart" and "Checkout."

5. When you are in "Step 4 Payment" under "Contact Details" click "Select Customer" and type in the customer that you want to issue the gift card to.

6. Name the gift card somehting relevation to the credit circumstance.

7. When processing the gift cards click "More Actions" and then click on "Complimentary." You will be forced to write a reason for a complimentary order, its reccomended again to write something in relation to the credit.

8. Go back to the original order that the customer could not attended. In "Order Summary" press "Actions" and "Cancel Order."