When a Customer Tries to Use an Inactive Membership

Memberships can be paused or cancelled for a variety of reasons. If a customer attempts to use an inactive membership, this is what will be displayed.

1. If a client tries to make a members-only booking online, this error will appear:

2. If the customer tries to use a discount, this error will appear:

3. If a customer requests a discount at POS, the operator won't be able to find their record and can't apply the discount.

4. If a booking is made in the back office and the staff member attempts to apply the membership discount, a message will appear stating "No valid voucher found."