Create an Online Customer Portal

The Online Customer Portal allows customers to manage their experience with ease. Through the portal, they can view gift card balances, check upcoming bookings, make payments, and modify or reschedule bookings—all in one convenient location.

To create a customer account, customers should visit your booking page and log in using one of two options: the "Login" button in the top-right corner or the "Membership Login" section further down the page. If logging in for the first time, they can create an account. If an account already exists, they should request a password reset, and an email will be sent to help them set a new password and log in.

Access the Customer Portal:

Click on Create account

Enter details and press Submit:

If a customer tries to create an account but has previously booked online, they’ll see an error stating the email is already in use:

In this case, they should return to the login page and click on Forgot password?

The customer will be sent an email to reset their password:

After resetting their password, the customer will be required to confirm their email:

Customer will now be able to login to the customer portal: