How to create a surcharge on Public Holidays for POS Products

Navigate to SETTINGS -> FEES



  • Select the location that requires the fee
  • Click on the "New Fee" button and fill in the boxes as follows:

  • Set NAME to "Public Holiday Surcharge" or another relevant name, as it will appear on the receipt if requested by the customer
  • Set TYPE  to Surcharge (surcharge will only apply to POS Products sold at a POS Facility)
  • Set AMOUNT TYPE to Percent
  • Set AMOUNT to the surcharge percentage
  • Set your TAX CATEGORY to GST or GST Exempt as required
  • Set GL ACCOUNT CODE if required
  • Set STOP SELL to No, change it to Yes if you want to disable the Sunday Surcharge
  • Set REMOVABLE to No (If REMOVABLE is changed to YES, the POS Operator will be able to remove the surcharge)
  • Set REQUIRE SUPERVISOR PIN to No. This setting has no effect unless REMOVABLE is set to Yes. At that point, change it to Yes to require a supervisor's approval for removing the surcharge from the transaction
  • Leave EVENTSFACILITIESPOS FACILITIESBOOKING SOURCESPAYMENT METHODS and PRODUCT TYPES blank
  • Scroll down to Fee Dates
  • Click on the plus sign button to add public holiday dates
  • Select the start and end date
  • For a single-day public holiday, click the same date twice
  • Keep pressing the plus sign button each time you want to add another public holiday
  • Press the  Save button
  • The Public Holiday Surcharge is now activated and will automatically apply at POS

NOTE: The surcharge will not apply to sales made ONLINE or in ADMIN. This is because the FEE DATES specified determine when the surcharge is applied. If a future booking is made on a date with an applied surcharge, it may lead to incorrect charges.

How will the surcharge be shown in POS?


Customer Receipt


Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us