How to add a booking question to a facility

Booking questions are a way to gather information about your customer before entering the venue. These can be admin only or asked before checkout on the booking site. This article is a how to on adding a booking question to specific facilities. You can also add booking questions in the global settings, which pushes the questions to every facility product booked.

To set up a booking question for a facility go to Operations > Facility > choose the facility of choice.

Go to the tab "Questions", here you can view current booking questions or create a new one.

When adding a new question fill in the fields.

Mandatory fields include:

Name = Name of voucher
Question Number = Display order in customer facing site
Question = what the question will be

Other Fields:

Type = (answer of the question) Text, drop down list, number etc
Question Heading= Premade groups made in the "Forms" category in back office
Active (IF YES)= Will show up in booking flow
Active (IF NO) = Will not show up in booking flow
Max Length = How many characters allowed in answer
Rows = How many rows allowed in answer
Required (If YES) = Customer or staff cannot move forward in booking flow without answering the question
Required (If NO) = Customer or staff can move forward in booking flow without answering the question
Admin (If YES) = Staff can only answer this question in the back office in booking flow
Admin (If NO) = Staff and customers can answer this question in the back office and booking site in booking flow
Hide on email / receipt (If YES) = Customers will not see the answer to the question/s upon confimation
Hide on email / receipt (If NO) = Customers will see the answer to the question/s upon confimation
Use for search = The answer of the question will show up in the global search results in the back office.
Linked Products = Question will only show up if the like product has been selected in the facility